No products in the cart.
PRIVACY POLICY
At Ariadne's Thread we are committed to protecting the privacy of our customers and site visitors. If at any time you are asked to provide certain information by which you can be identified when using this website, then you can be assured that the information you give will only be used in accordance with this privacy statement. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we are using an SSL certificate issued by our hosting provider (hostinger.com) to safeguard and secure the information we collect online. If you place an online order with us or register your details with us then you are accepting our company practices as outlined in our Privacy Policy and our Terms and Conditions.
INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT
- Through our site, or in correspondence with you regarding an order, we may collect the following information: your name and surname, email address, phone numbers and a delivery address. In order to process payments for your order we may also need to collect information through our payment gateway relating to your mode of payment and your billing address.
- In order to provide you with a secure payment service we have partnered with ePay Payment Solutions & Services to manage our payments. In order to learn more about how your card payment is processed you can visit the ePay website: https://www.epayworldwide.gr.
- Our website does use cookies in order to help us offer a better service, keep our costs lower and improve our websites content, products and overall service. According to the GDPR (General Data Protection Regulation), we have made all our cookies optional (you can opt out by rejecting them), apart from the necessary cookies which are essential for the smooth functioning of the website.
- Details from card payments and cookies will not be shared by us with third parties other than with our payment and hosting partners, who are our core service provider, essential for our business to function. We will not sell any of your personal information to a third party without your permission.
- The information that you provide may also be used to carry out anti-fraud checks in order to protect and process payments on your selected mode of payment. During an anti-fraud check your personal information, as provided by you, may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is only done to verify that the correct person is using your card to make the payment and to ensure your security.
- Delivery information such as your name, surname and address and contact telephone number may be shared with our delivery partners in order to arrange delivery of your order to you at your specified delivery address. At times we may offer services where the delivery company may need to contact you by phone in order to arrange the best delivery time with you directly.
- In the case of a legal obligation to disclose any of the information that you have provided to us, we will provide the information as needed to any relevant official state regulatory body.
SECURITY
Our payment partner ePay uses an SSL protocol for safe online business transactions. In this way, all modes of payment information is encrypted so that it may not be read or changed while transferred in the Internet. SSL protocol (Secure Sockets Layer) is a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred in the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data has been changed while transferred.